Practice & Dispensary Afternoon Closure for Staff Training on Thursday 29th February 2024
The Practice and the Dispensary will be CLOSED for staff training from 12:30pm on Thursday 29th February 2024, reopening at 8.30 am on Friday 1st March 2024.
If you have an urgent health care need during this time that cannot wait until the Practice reopens, please call 111.
Update from Bottisham Medical Practice
We have received complaints around a lack of GP appointments and problems with “access”, so we thought it might interest you to see some figures.
Demand outstrips capacity
Our contract from the NHS states we supply 90 appointments per 1000 practice population per week, that is 531 appointments per week. We supply between 700-800 appointments per week - 34% more than we are funded to do.
On Tuesday 6th February 2024 we had 142 appointments available. Reception answered 831 phone calls - 382 of these being before 9:30am.
We have a population of 5900 - 1 in 7 of those wanted an appointment on Tuesday 6th February alone.
Last month 48 people did not attend a booked appointment - more than one patient a day.
The government has proposed an increase in funding of 1.9% for general practice this year. All other areas of the NHS have had 5-6% to deal with inflationary pressures, so effectively general practice has had a cut in funding but is expected to provide more every day.
We are explaining this so that the next time you are cross there are no appointments it truly isn’t our fault. All our staff work flat out to provide a high standard of care. We are not sitting here doing nothing, we are often here 12-13 hours a day. We care hugely about our patients and want to provide the best possible care we can, but we must do this safely.
How can you help?
Use 111 where you can
Use walk in centres where you can for minor injuries
Go to A&E if you have an emergency like chest pain - coming to us merely delays your treatment
Attend for check ups when you are asked
Cancel appointments you can’t make
We understand your frustration when there isn’t an appointment. This is not due to a lack of appointments, or because we are not working hard, but simply that Demand outstrips capacity
MEASLES - IMPORTANT PATIENT INFORMATION
Measles cases are rising. Whilst the increase in measles cases has been seen mostly in the West Midlands so far, we know that the infection can spread quickly. That's why it’s important to know the symptoms of measles, what to do when you or your child might have measles, and how you can get protected against measles with a Measles, Mumps and Rubella (MMR) vaccination course. You can find out more about measles here.
Measles is an infection that spreads very easily and can cause serious problems in some people. Measles can be prevented with the Measles, Mumps and Rubella (MMR) vaccination – a vaccine that’s available for free on the NHS. The MMR vaccine can prevent you from getting measles. All children in the UK are offered two doses of the MMR vaccination by the NHS as standard. But you can also have your MMR vaccines at an older age if you haven’t had them in the past.
If you haven’t had your MMR vaccinations or are unsure, please contact our Reception team for a vaccination appointment. Alternatively, there are also a number of walk-in vaccination clinics running locally, no appointment needed. You can find out more about measles and local walk in vaccination clinics on your local NHS website.
WEARING A FACE MASK IN THE PRACTICE
ALTHOUGH GUIDANCE HAS CHANGED REGARDING THE WEARING OF MASKS, THE PRACTICE HAVE TAKEN THE DECISION TO RECOMMEND PATIENTS CONTINUE TO WEAR A MASK WHILST WAITING FOR DISPENSARY OR IN THE WAITING ROOM. THE PRACTICE CONTINUES TO SUFFER WITH STAFF ABSENCES AND WE HOPE CONTINUING WITH THIS PRECAUTION WILL HELP MANAGE THIS AND ENSURE CONTINUITY OF CARE TO PATIENTS.
WE THANK YOU FOR YOUR CO-OPERATION & UNDERSTANDING.
Expanding the Practice Team
Did you know that, in addition to your GP, there are other health professionals in general practice who can help you get the right care? Additional staff have been recruited into healthcare roles at general practices including pharmacists, paramedics and physiotherapists. This means that at Bottisham Medical Practice we now have an expanded team of health professionals to help you get the right care when you need it, in addition to seeing your GP or practice nurse.
If you need to see a GP, you will always be offered an appointment, however having a range of health professionals at your general practice means you can receive the most appropriate care for your condition as quickly as possible. Here at Bottisham Medical Practice the team now includes the following roles:-
First Contact Physiotherapists provide patients with expert diagnosis and treatment for musculoskeletal conditions and can prevent the need for referral to hospital.
Clinical Pharmacists provide expert advice around medicines. If you are experiencing side effects from your medicines, your clinical pharmacist will work with you to find a solution. If you are taking several different medicines, the clinical pharmacist can help make sure they are working well together. Clinical Pharmacists can manage chronic diseases and support patients with the medication for these conditions.
Social Prescribers specialise in referring people to services outside the NHS which offer the opportunity for health, wellbeing, and practical and emotional support. In a general practice setting a social prescriber can take the time to talk about what matters to you and support you to find suitable activities that are a better alternative to medication. They connect people to community groups and services for practical and emotional support.
Paramedics can provide advice, help assess and triage calls from patients, make home visits for urgent assessment and manage minor illness.
Visit www.nhs.uk/GPservices to find out more.
News from Bottisham Medical Practice Patient Participation Group
What is the Patient Participation Group (PPG)?
A group of people, voluntarily working together with doctors, nurses and other Practice staff acting as your voice to represent your views to the Practice and to enhance its work.
We are looking for new members to join the committee, all patients of the practice are eligible. Please contact our Chairman as below to find out more information and how you can be involved.
Next Meeting (postponed from December): 25 January 2024 at 6.30pm in the Surgery Waiting Room. If you wish to join the meeting, please email the Chairman email@example.com or speak to our Reception Team.
Bottisham Medical Practice
Choose if data from your health records is shared for research and planning
Patient data from GP medical records kept by GP practices in England is used to improve health, care and services through planning and research, helping to find better treatments and improve patient care. The NHS is introducing an improved way to share this information – called the General Practice Data for Planning and Research data collection.
- choose if your confidential patient information is used for research and planning
- change or check your current choice
Any choice you make will not impact your individual care.