Phone lines open from 08:30 – 18:00 Monday to Friday
If your call is a non urgent matter, please call after 10am.
Calls for the dispensary are currently being handled by the dispensary team between 12-2pm. Do not call to chase repeat prescritpions within 5 working days of your request.
CHRISTMAS OPENING HOURS
The Practice & Dispensary will be closed on Christmas Day, Monday 28 December and New Year's Day. Other opening times remain unchanged at 8.30am to 6.00 pm. (Dispensary continues to close between 12-2pm).
Evening and Weekend Appointments Now Available
We are now offering evening and weekend appointments with a GP or nurse as part of Extended GP Opening hours. These are for routine, non-urgent issues.
You can book your appointment through our receptionist who will give you a time, date and venue for your appointment.
Our receptionist will also at be able to answer any questions you have about the service and how to cancel or change your booking.
If you would like to find out more please go to www.openlater.co.uk
When We Are Closed
Overnight, at weekends and bank holidays NHS Cambridgeshire has commissioned Urgent Care Cambridgeshire (Previously CAMDOC) to provide out of hours services.
Urgent Care Cambridgeshire is based at the Urgent Treatment Centre, Clinic 9, Addenbrookes Hospital (no longer Chesterton Medical Centre).
Please dial the practice's telephone number 01223 810030 and you will automatically transferred to the Out of Hours service.
You may be asked to attend the Emergency Centre and only if you are too unwell to travel will a doctor visit you at home.
Other sources of medical help or advice can be obtained from the
NHS Choices website
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Minor Illness and Injury Units
There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.
Monday – Sunday: 8am-8pm
Bank holidays: open 8am-8pm
Monday – Friday: 8.30am-6pm
Bank holidays: 8.30-6pm
Monday – Friday: 8.30am-6pm
Bank holidays: 9am-5pm
North Cambs Hospital, Wisbech
Monday -Friday – 8.30-6pm
Saturday/Sunday – closed
Mental Health – 111 option 2
There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.
The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.
*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.